App 04 · FIG. 004
FixFlow
Zero-app WhatsApp maintenance workflow & tenant dispatch engine for estates
Customer Target
Property Managers, Body Corporates & Estate Caretakers
Status
In progress
Agent Surface B
MCP ReadyModel Context Protocol Enabled
Registered in /.well-known/mcp.json & /llms.txt with deterministic Zod schema validation.
About Product
FixFlow converts resident WhatsApp messages into structured maintenance tickets without requiring tenants to download an app. Features real-time notifications for building managers, automated caretaker scheduling based on tenant availability, live ETA arrival alerts, and telemetry dashboards for estate audit ledgers.
Dual-Surface Execution
Human vs. Agent Flow
Every action in FixFlow is mapped bi-directionally across Surface A (Visual UI) and Surface B (Programmatic MCP Engine).
- 01Tenant logs maintenance ticket on WhatsApp with photo & video attachments.
- 02Building manager receives instant alert & acknowledges work order.
- 03On-duty caretaker assigned with appointment slot matching tenant availability.
- 04Tenant receives live arrival alerts, job closure receipt, and rating feedback.
1. Discovery: Scraper/Agent fetches /llms.txt or /.well-known/mcp.json manifest.
2. Tool Invocation: Executes deterministic Zod-validated tool contracts matching fixflow operations.
3. Replay Protection: Enforces Idempotency-Key: <uuid> to prevent duplicate mutations during LLM retry loops.
4. Token Compression: Returns structured, PII-minimized Markdown/JSON stripping all layout noise.